Privacy Policy JudiWin88 —
Malaysia User Data Protection

1. Introduction

JudiWin88 ("we", "Platform") takes the protection of our users' personal data very seriously. This Privacy Policy explains in detail how we collect, store, use and protect your personal information when you register, access or use our services through the judiwin88.app website or the JudiWin88 mobile app.

This document also outlines your rights regarding personal data and how you can contact us if you have any privacy-related questions or requests.

JudiWin88 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of handling our users' personal data. We are committed to ensuring your data is managed responsibly, transparently and securely.

2. Data We Collect

JudiWin88 collects various types of information to enable us to provide a safe, fair and high-quality service. The categories of data we collect are as follows:

2.1 Registration & Identity Information

• Full name as shown on identity card or passport
• Date of birth for age verification
• Identity card number (MyKad) or passport number
• Email address and phone number
• Current residential address

2.2 Financial Information

• Bank account number and bank name
• EWallet account information (Touch 'n Go, GrabPay)
• Deposit and withdrawal transaction records
• Source of funds (for AML compliance purposes)

2.3 Platform Usage Data

• Game records and betting history
• Access time and in-platform activity logs
• Device and browser information used
• IP address and general location data

3. How We Use Your Data

Every piece of data we collect has a specific purpose. judiwin88 uses your personal information solely for the following purposes:

• Account registration and verification — processing your registration and verifying your identity through the KYC process.
• Transaction processing — processing deposits, withdrawals and all financial transactions on the platform.
• Service provision — enabling you to access games, betting and all features of the judiwin88 platform.
• Customer Support — providing assistance and resolving any issues you encounter.
• Security and fraud prevention — detecting and preventing fraudulent activity, money laundering and unauthorised use of the platform.
• Legal compliance — fulfilling the legal and regulatory obligations applicable to our operations.
• Platform improvements — analysing usage patterns to improve user experience and our services.
• Marketing communications — sending information about promotions and platform updates, subject to your consent.

4. Data Sharing

JudiWin88 does not sell, rent or disclose your personal information to third parties for marketing purposes. However, there are limited situations where we may need to share your data:

4.1 Trusted Service Providers

We work with selected service providers who help us operate the platform, including payment processors, gaming software providers and cloud infrastructure providers. All such third parties are bound by strict data protection agreements and are only permitted to use your data for purposes we specify.

4.2 Legal Obligations

We may be required to disclose your information to government authorities or law enforcement when mandated by Malaysian law or a valid court order.

4.3 Protection of Interests

In situations where it is necessary to protect the safety of our users, the platform's assets, or to prevent serious fraud, we may share the required information with the relevant parties.

5. Cookies & Tracking Technologies

JudiWin88 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

5.1 Necessary Cookies

These cookies are essential for the basic functionality of the platform and cannot be disabled. They include login session cookies, security cookies and cookies that store your basic preferences.

5.2 Performance Cookies

These cookies help us understand how users interact with our platform, allowing us to identify issues and make continuous improvements to the user experience.

5.3 Functional Cookies

These cookies allow the platform to remember your preferences such as language, display settings and game preferences to deliver a more personalised experience.

You can manage cookies through your browser settings. However, disabling necessary cookies may affect the functionality of the JudiWin88 platform.

6. Data Security

Protecting your personal data is a responsibility we take seriously. We implement multiple layers of technical and operational security to ensure your data is always protected:

• 256-bit SSL encryption for all data communications between your device and our servers.
• Encryption of data at rest for all sensitive information stored in our databases.
• Multi-layer access control — only authorised personnel may access user data, and all access is logged and monitored.
• Regular security audits by independent third parties to identify and address system vulnerabilities.
• Continuous threat monitoring using advanced intrusion detection systems (IDS).
• Staff training on data security and privacy best practices on a regular basis.

7. Your Rights

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our privacy policy, you have the following rights regarding your personal data:

To exercise any of the above rights, you may submit a request through your account dashboard or contact our data protection team via our support email. We will process your request within 30 working days.

8. Data Retention Period

JudiWin88 retains your personal data only for as long as necessary for the stated purposes or as required by law. The following are our general data retention guidelines:

• Active account information — retained for as long as your account is active, plus the legally required period following account closure.
• Financial transaction records — retained for a minimum of 7 years in accordance with Malaysia's financial and tax legal requirements.
• KYC Documents — retained for a minimum of 5 years after the business relationship ends, in line with AML legal requirements.
• Support communication logs — retained for 2 years for reference and service improvement purposes.
• Technical data and server logs — retained for 90 days for security and technical troubleshooting purposes.

When data is no longer needed and there is no legal requirement to retain it, it will be securely deleted or anonymised using industry-recognised methods.

9. Children's Privacy

JudiWin88 is a platform designed exclusively for individuals aged 18 years and above. We do not knowingly collect or process personal data of individuals under the age of 18.

The age verification process during KYC is our primary mechanism for enforcing this age requirement. All identity documents are carefully reviewed to confirm that applicants meet the minimum age criteria.

10. Policy Amendments

JudiWin88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our privacy practices, technology, applicable laws or regulations.

When we make material changes to this Policy, we will:

• Updating the "Last Updated" date at the top of this document.
• Publishing a clear notice on the platform's home page for a minimum period of 14 days.
• Sending a notification to your registered email for significant changes.

Continued use of the JudiWin88 platform after amendments are published will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns or wish to exercise your privacy rights, the judiwin88 data protection team is ready to assist you.

For complaints relating to personal data handling that we are unable to resolve, you have the right to refer the matter to the Department of Personal Data Protection (JPDP) Malaysia.